Reference

Privacy Policy for India account data

parmatch links account records, UPI, Paytm, PhonePe and Google Pay activity, cookie choices, and security checks under one Privacy Policy.

UPI data handlingPaytm privacy checksPhonePe account recordsCookie choicesIndia contact routes
parmatch Privacy Policy for India account data
CONTACT ROUTES

Privacy contact routes for India

Privacy questions need clear routing, not a general inbox loop. Use the channel that matches your request so we can verify your account and reply with the right record set. We may ask for limited identity checks before sharing or changing account data, especially where payment or withdrawal records are involved.

Team online

Privacy email

Write to [email protected] for data access, correction, deletion checks, cookie questions, or sharing concerns. Include your registered email, mobile number, and a short request so we can trace the right account record.

Account help chat

Use live chat from your logged-in account when your request concerns recent login, device, UPI, Paytm, or PhonePe activity. Chat agents can confirm the ticket path and pass privacy requests to the correct team.

Data request form

If you cannot access your account, submit the privacy request form linked from parmatch.net. We will check ownership before responding, and we may request one extra proof where payment records must be matched.

ACCOUNT CARE

How we protect your privacy choices

Our privacy work covers the full account journey: sign-in, wallet records, browsing cookies, device checks, game session logs, and contact history.

Account data

We collect details such as your name, contact number, email, login time, device type, and account status. These records help us keep your account reachable, verify access, and answer privacy requests accurately.

Payment records

UPI, Paytm, PhonePe, and Google Pay entries are stored as transaction references, timestamps, status checks, and reconciliation data. We use them to match deposits, withdrawals, refunds, and payment queries to your account.

Cookie controls

Cookies help remember your session, language choice, security state, and basic site performance. You can adjust browser settings, but some account and wallet actions may need essential cookies to complete safely.

Security checks

We log device, IP, failed login, password reset, and unusual account activity signals. These checks help detect account misuse, protect payment records, and support investigations when you report unauthorised access.

Retention period

We keep data only for service, legal, tax, fraud prevention, dispute, and payment reconciliation needs. When a record is no longer required, we delete it or remove direct identifiers where practical.

Change requests

You can ask us to correct contact details, update privacy choices, send a copy of account data, or assess deletion. We may keep limited records where law or payment checks require retention.

Privacy questions before you open account

These answers explain the main privacy points you may want to check before creating or using an account. They focus on data collection, payment records, cookies, sharing, retention, and request handling for India. For a case tied to your own account, contact us from the registered email or logged-in chat.

We collect the details needed to open and manage your account, including contact data, login records, device signals, and verification status. Payment references and support messages are added when you use those services.

We use payment records to match wallet activity, confirm transaction status, investigate failed transfers, process withdrawals, and answer payment-linked privacy requests. We store references, timestamps, amounts, status data, and account matching details.

Yes. Send a request through [email protected] or the logged-in chat. We will verify ownership first, then prepare the data we can share under applicable law and service security requirements.

You can request a correction through account help chat or the privacy email. We may ask you to confirm the old and new contact details, plus a short verification step, before the update is applied.

Cookies and similar tools record session state, device checks, language choice, and basic page behaviour. They help keep you logged in and protect account actions, including wallet pages and game session access.

We share data only where needed for payments, security checks, service providers, legal requests, fraud prevention, or dispute handling. Each sharing case is limited to the purpose and records required for that task.

Closed account records may remain for legal, tax, fraud prevention, dispute, and payment reconciliation reasons. When those reasons end, we delete the record or remove direct identifiers where practical and permitted.